Publisert: 26.01.18

Operations Associate

About Wolt: Wolt is an Apple-awarded technology company building the one app for discovering and getting great food in your city. Choose a restaurant, build your order and hit send. Follow your order’s progress by the minute and have your meal delivered to your home or your office, or pick it up yourself.


Since launching in Finland in 2015, we have expanded to six countries across Europe (Denmark, Estonia, Finland, Latvia, Lithuania, and Sweden), grown to more than 600,000 registered users, and partnered with more than 1,000 restaurants.


We’ve raised €15M in funding from some of the biggest names in European tech, including EQT Ventures, Kees Koolen (partner at EQT Ventures and the former CEO of Booking.com), Ilkka Paananen (CEO of Supercell), Niklas Zennström (founder and ex-CEO of Skype), and Risto Siilasmaa (Chairman at Nokia).


We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way. Apple selected us as their Editors' Choice, Wired named us one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named us Company of the Year.


We are now expanding to Trondheim – and need your help. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.


About Operations: The role you are looking at is a part of Wolt’s operations team.


The ops team in each country is the heart and soul of Wolt. Every country team is a startup within the company. As a member of our ops, you must have a passion for getting things done and solving problems daily together with your team. There will be no two days alike as you set out to build a new business in your market.


If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do rather than wait to be told – then apply today.


About the Role: We're currently looking for Operations Associates to join us at our Trondheim office! In our Operations Teams there is no typical day, and to be successful in our Operations Associate role you will need to be self-motivated, creative, have strong analytical skills, and excellent interpersonal and relationship-building skills to build strong communities of customers, restaurants and Courier Partners. As part of our team in Trondheim you’ll get to see all aspects of Wolt, from creating kick-ass marketing campaigns to helping on boarding new Courier Partners & restaurants and to essentially scale the operation with the team as we grow. If you have what it takes, we look forward to hearing from you!

Role Focus:


    • Customer Obsessed: At Wolt, our Community OPS team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.
    • Team Oriented: Work with a diverse team of fellow Operations Associates and liaise with our team members in the Nordics to ensure a smooth sailing operations in Trondheim.
    • Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.
    • Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!
    • Get stuff done: Hustle, hustle, hustle.

Your Background:


    • You already have experience in a customer-facing role under your belt and you're excited to join our Operations team where you genuinely want to improve Trondheim’s food & tech scene.
    • You are a fast learner & good at multitasking as customer communication may happen through many different channels simultaneously.
    • You are a bit of a tech savvy and quick learner when it comes to operating multiple digital communication and monitoring systems, without losing overview.
    • You're an expert when it comes to Trondheim's food scene, traffic patterns, and the different residential and commercial districts.
    • You have a can-do attitude and enjoy the idea of working in a fast-paced startup environment.
    • Fluent in Norwegian and able to work in English.


Om Wolt

Wolt is an Apple-awarded technology company building the one app for discovering and getting great food in your city. Choose a restaurant, build your order and hit send. Follow your order’s progress by the minute and have your meal delivered to your home or your office, or pick it up yourself.


Since launching in Finland in 2015, we have expanded to six countries across Europe (Denmark, Estonia, Finland, Latvia, Lithuania, and Sweden), grown to more than 600,000 registered users, and partnered with more than 1,000 restaurants.


We’ve raised €15M in funding from some of the biggest names in European tech, including EQT Ventures, Kees Koolen (partner at EQT Ventures and the former CEO of Booking.com), Ilkka Paananen (CEO of Supercell), Niklas Zennström (founder and ex-CEO of Skype), and Risto Siilasmaa (Chairman at Nokia).


We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way. Apple selected us as their Editors' Choice, Wired named us one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named us Company of the Year.


We are now expanding to Trondheim – and need your help. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.




Stillingstype
Fast stilling
Sted
Trondheim
Søknadsfrist
16.02.18
Årstrinn
1 2 3 4 5

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